Ku91 Terms & Conditions – Applicable to All Members

By accessing the ku91 platform or creating an account, you voluntarily agree to these terms and conditions. These terms constitute a legally binding agreement between ku91 and each user, so it is important to read the full document before using the site.

These terms and conditions apply to all ku91 services, including Sports Betting, Live Casino, Jackpot games, and all other gaming products.

Ku91 reserves the right to update these terms and conditions at any time. Continued use of the site following any changes constitutes your acceptance of the updated terms.

This platform is intended for entertainment purposes only. ku91 operates as a licensed online gaming operator and adheres to international gaming regulations.

To open an account with ku91, you must meet the following requirements:

• You must be at least 18 years old to register. Account creation by minors is strictly prohibited.
• You must provide accurate and complete information at registration — including your full name, address, phone number, and date of birth.
• Each individual may register only one account. Creating multiple accounts from the same IP address or device is strictly prohibited.
• Online betting must be legally permitted in your area of residence.

After registration, ku91 may request a copy of your national ID, passport, or other government-issued document for identity verification. This process is known as KYC (Know Your Customer). Withdrawals may be held until KYC is completed.

It is your sole responsibility to keep your account login credentials confidential. You must not allow any third party to access your account. If you suspect unauthorized access, contact ku91 Support immediately.

Ku91 supports deposits and withdrawals via Bangladesh's most popular mobile banking services — Mobile Pay, Nagad, and Rocket. All transactions must be made using a payment method registered in your own name.

• Minimum deposit limits apply as specified on the ku91 Cashier page.
• Withdrawal requests are typically processed within 15 minutes to a maximum of 24 hours.
• KYC verification must be completed before your first withdrawal.
• If there is an active bonus on your account, its wagering requirements must be met before a withdrawal can be made.
• Ku91 may request additional verification for withdrawals above a certain amount.

Ku91 complies with international anti-money laundering regulations. If any transaction appears suspicious, ku91 reserves the right to investigate it and, where necessary, report it to the relevant authorities.

Ku91 does not charge any fees on deposits; however, your payment provider may apply their own charges. The same applies to withdrawals.

Ku91 regularly offers a variety of bonuses and promotions for its members. Each bonus comes with its own terms, which must be read before acceptance.

• Welcome Bonus: New members will receive a bonus on their first deposit. To withdraw this bonus, a specified wagering multiplier must be met.
• Reload Bonus: Extra bonus on weekly or monthly deposits. Available exclusively to active members.
• Cashback Offer: A cashback percentage is applied to net losses over a defined period.
• Referral Bonus: Refer a friend and both of you earn a bonus — the referred account must be active and verified.

Ku91 reserves the right to modify, suspend, or cancel any bonus offer at any time. This may also apply to bonuses already in progress if evidence of misconduct is found.

The following rules apply to all betting activity on ku91 and are mandatory for all sports markets, live betting, and casino games.

• Once a bet is confirmed, it cannot be changed or cancelled unless ku91 acknowledges an error on its part.
• If odds are displayed incorrectly, ku91 reserves the right to void the affected bet and refund the stake.
• If a match or event is postponed, bet outcomes will be determined in accordance with ku91's established rules.
• In live betting, any confirmed bets placed before a disconnection will remain valid.
• Maximum payout limits are set individually for each betting category and can be viewed on the Payout Policy page.

Any dispute over a bet outcome will be verified against official result sources (such as ICC, FIFA, etc.). The decision of ku91's adjudication panel is final.

Ku91 is committed to operating a fair and honest platform. The following activities are strictly prohibited and will result in immediate account termination:

• Creating multiple accounts to claim bonuses or promotional offers.
• Using bots, scripts, or automated software to place bets.
• Placing bets using match-fixing arrangements or insider information.
• Selling account credentials or allowing a third party to access your account.
• Attempting to hack or gain unauthorized access to ku91's systems.
• Threatening or harassing other users.
• Using the platform for money laundering or processing illegal funds.

Ku91 reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• For breach of any provision of these Terms & Conditions.
• If false information is provided during KYC verification.
• Extended account inactivity (generally more than 12 months).
• If the user themselves requests self-exclusion.
• For legal reasons or upon directive from a regulatory authority.

If an account is legitimately closed, any remaining balance will be refunded (provided no terms have been violated). However, if the account is terminated due to a breach of rules, all bonus funds and any earnings under suspicion will be forfeited.

To close your account, email support@ku91.biz or reach us via live chat at any time.

Ku91 treats the protection of your personal data as its highest priority. Information provided at registration is used solely for account management, transaction processing, and legal compliance.

• Your information will never be sold or shared with third parties.
• Information may be disclosed when required by law or court order.
• All data is secured with 256-bit SSL encryption.

For more details, visit our Privacy Policy read.

Ku91 believes betting should be a form of entertainment, not a source of income. We encourage all members to play responsibly.

• Members can set their own daily, weekly, and monthly deposit limits at any time.
• Self-exclusion is available for a set period or permanently, whenever needed.
• If signs of gaming addiction are identified, the ku91 support team will provide the assistance you need.

For more details, visit our Responsible Gaming View the page.

Ku91 reserves the right to update these Terms and Conditions at any time. For significant changes, a notification will be sent to your registered email or posted on the platform. Continued use of the site after any changes constitutes acceptance of the updated terms.

For any questions or complaints, please get in touch with us:

• Email: support@ku91.biz
• Live Chat: Bottom-right corner of the website
• Hours: 7 days a week, 24 hours a day